They've created the perfect environment that allows you to look at an extensive collection without feeling overwhelmed because their knowledgable staff is ready to answer any question and can give you direction if you are feeling lost. They were never pushy. Never came off as a salesman. The best way I can explain it is like this- ring shopping there with the help of the employees was like asking my sister to go with me; Helpful and excited for me and wanted me to get something that my fiancee would love.
They were perfect! The staff is very kind and no pushy. I was very grateful I stopped here first on my list of stores. They were happy to educate and teach. They listened to all my questions, dumb or not and, gently, taught me what I needed to know to find the right ring. I ended up with exactly what I wanted and it fit beautifully to my style. And they also provided an incredible warranty. They truly take pride in their work and make you feel like one of the family. I felt extremely comfortable trusting them to customize a family heirloom ring and help me design/pick the best wedding band to go with. I'd recommend them for any kind of jewelry work, custom and in-store.
Beautiful, quality jewelery and a no pressure buying experience. I have had both Jeremy and Michael help me during my visits. They are very knowledgeable and personable and I appreciated the time and attention I received-- they gave me all the information I needed and honest, relevant suggestions. I am completely satisfied with my experience.
I don't live in Utah anymore, but I still do visit. The next time I buy a special gift for my wife I will wait until I make that trip to Utah so I can buy from here again. After having been treated with so much respect, fairness, and kindness why would I go anywhere else? I'm a customer for life.
Simply the best! I gave my wife her ring that I bought from Saratoga Jewelry Company about 3.5 years ago. (It was actually the second engagement ring I bought from here haha). My wife wears her ring everywhere. Even to the gym, so it's no stranger to the wear and tear of daily life. With that being said I have gotten her ring polished and shined twice and each time they have done such an extraordinary job! It comes back looking brand new just as it was the day I proposed.
I love this store. Simple repairs are very reasonably priced. If you are looking to do something creative they are definitely worth checking out.
The service they provide is fantastic but what personally makes this Jeweler a standout above the rest is his professionalism and genuinely caring personality. I shopped around at about 15 other jewelers and none of them made me feel as comfortable as Jeremy and his staff at Saratoga Jewelry.
I was told that the turn around to fix my watch was going to be 4-5 days. The next week they were out of the office all week and never warned me that they would be out. After about 2 and half weeks, there still hadn't been any follow up so I had to contact them again. Today is Thursday April, 13th and they said that they will not have the final pieces in until Saturday. They mentioned that they are short handed but there is no excuse to not follow up with your clients for almost 3 weeks. Please do a better job of following up with your clients no matter the circumstance.
Saratoga Jewelry Co is a US Jewelry Store based in Lindon, Utah. Saratoga Jewelry Co is located at 515 W 550 N B, Lindon, UT 84042, USA.
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