I've made quite a few purchases at tams, if you're looking for something computer related, Tams can get it for you! Awesome service!
This is my first purchase from TAMS. I decided to purchase from TAMS because of a friend who has had nothing but good reviews of their service and products.
Because of this Quality Assurance issue, I have decided to rate TAMS a 2 star. I will happily raise the rating depending on how they decide to correct this problem.
The buying experience at their brick and mortar store here in Lindon was simple and pleasant. I purchased a mid level HP laptop for my wife.
Unfortunately I got it home and the computer will not turn on. I am familiar with troubleshooting these types of problems. I suspect the computers battery is dead and the power cable they gave me was defective. I don't have another power cable to use in order to test whether the cable is the culprit.
This is an amazing place with great deals! They have tons of computers in great condition. Kaden was great to work with, very honest, and made sure we understood what we were buying. He found us the best deal, while making sure we would be happy with our purchase. We will definitely return with future business!
-----Update-----
Our accounting firm purchased 2 laptops from here just recently. WOW! I loved how they took the time to make sure that we weren't buying too much computer for our needs and over spending on what we didn't really need. Excellent choice for small businesses to have a great customer service experience and get the equipment that they need from a friendly and knowledgeable staff! Rachel and Adam both were so awesome to work with! As our firm, Adam Up Accounting, grows I can't wait to refer more people to them and to buy more tech equipment for our office!
After going back in later in the day, the salesman who sold me the computer tested the computer and power cable and concluded the cable was the issue. He gave me a new cable and I was on my way.
TAMS computer is simply the best! We were in desperate need of a RAID controller for an older Dell Server. I call all over the valley trying to find this part. NO one had it. In fact, most said "you will not find this part anywhere. It will have to be ordered". At 5:15 TAMS let me know they had the part. I was in Sandy at the time and knew they closed at 6:00. I hopped in the car and took off. Traffic was horrible. I knew I was going to be 10-15 after their closing time. Their wonderful staff waited for me to arrive. We were SO grateful. And best of all, they charged us a fair price for the part. They knew we were desperate and could have easily taken advantage of us. This is a sign of what an honest business with high integrity would do. We are raving fans of TAMS and will gladly give them our business in the future! By the way, we stayed up most of the night but were able to have the server up and running for our customer before they opened the next morning!
Would I purchase from TAMS again.... Yes I would. :)
Tams Computer Sales And Recycling is a US Electronics Store based in Lindon, Utah. Tams Computer Sales And Recycling is located at 1126 W. 700 N A, Lindon, UT 84042, USA.
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